AOL mail is a free email service that AOL provides. It comprises various features such as a maximum mailbox size of 250GB, supports POP3, SMTP, and IMAP protocols which helps to link with other email service providers like Gmail and Spam protection.
In this guide, you will know about the steps to troubleshoot the AOL mail not working issue. Keep reading the guide correctly to get the solutions.
Why AOL Mail Not Working?
There are several reasons that leads to AOL email not working issue. The issue might occur on various platforms like iOS, Android, and Windows devices. If you know about the exact cause for AOL email not working on iPhone or Android devices, then look out for the accurate and correct solutions to deal with it. Below are some of the common reasons for the issue, including routing problems, mail server issues, wrong credentials, heavy traffic, and network settings.
These are the primary reasons that might cause the issue of AOL mail not working on Android or iPhone. It will help you if you are looking for the possible reason to cause the problem so that you can smoothly find out the exact solutions and get rid of them.
Ways to Troubleshoot AOL Mail Not Working on Android
Before learning the steps to deal with AOL mail not working on Android devices, it is essential to understand why this issue occurs in the first place. Common causes for the problems are:
- Improper email settings
- Outdated version of AOL
- Low or poor internet connectivity to the internet
- Cookies and cache are stored
- Outdated operating system
Solutions to Troubleshoot Aol Mail Android Not Working
Now, let’s check out the troubleshooting steps to deal with AOL mail not working on Android devices.
- Force Stop
You can try to force stop the application to re-launch it. First of all, from your Android device to open the settings and locate the apps option, and tap on it. From the available options, choose AOL. You can also see a force stop option and tap on it. After it closes, you need to reopen it to see if it is working correctly or not. Let’s check out the steps to force stop the Android device:
- On your device, move to the settings and tap to app option.
- Inside this, check for the AOL app and tap on it.
- You will see the force stop option from the upper side; tap on it.
- Here, you will need the confirmation for force stop and, from there, choose to stop.
- Lastly, re-launch the application and start using it.
It is the best approach to follow to troubleshoot AOL email not working on Android devices. You can also try to reinstall the application if the issue still remains.
- Update Device Software
AOL mail will work perfectly with the updated version of the Android device. If you face any issue related to AOL mail not working, follow the steps mentioned below to update device software.
- Proceed to the settings and choose the about section of your device.
- Ensure that your device is connected to a stable network.
- Along with it, check for the manufacturer for the specific details and choose for software update option.
- With this, the update process will start, and your device software will be updated/
After following the above-mentioned steps, you need to look out for the AOL mail is working or not.
- Clear Cache and Cookies from Android Device
Move to the settings on your device to check out for Apps in the options- tap to the apps from the application displayed on the screen, select AOL email and then move to clear the cache of the app to clear it. Wait for some time and restart the application to see if it is working smoothly or not.
- Mail Settings Configuration
To troubleshoot AOL email not working, ensure to make some necessary changes. To change the AOL email settings, check out the settings like:
- Incoming mail server: pop.aol.com
- Incoming port number: 995
- Security: SSL
- Outgoing mail server: smtp.aol.com
- Security: SSL
- Outgoing port number: 465
These are the main settings that you need to perform so that you can use AOL mail smoothly on an Android device.
Summing Up
Check out the guide as we have discussed the steps to troubleshoot the issue related to AOL mail Android not working issue. It is important to follow the steps properly to use AOL mail smoothly.
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